Services Agreement

This general services agreement can be adapted for use in relation to a wide range of different kinds of business-to-business services. It sets out details of the services to be provided by the supplier to the customer. It is often crucial that the scope of the services be properly defined at the outset, so that the supplier knows exactly what it must do and the customer knows exactly what it should receive.

The agreement details the payments to be made by the customer to the supplier. Sections dealing with the amounts payable to the supplier, the dates of payment or other payment triggers, the time period for payment and the consequences of non -payment are also included.

The services agreement includes optional provisions specifying obligations owed by the customer to the supplier. These may be required by a supplier where the customer's co-operation is necessary for the performance of the services.

The section headings are as follows: (1) Definitions and interpretation, (2) Appointment and Term, (3) Services, (4) Customer obligations, (5) Charges and payment, (6) Warranties, (7) Limitations and exclusions of liability, (8) Termination, (9) Effects of termination, (10) Non-solicitation, (11) Notices, and (12) General.

The services agreement is 10 pages long and is in Microsoft Word format. If you purchase this document, we will send you an email containing a download link following receipt of your payment.

What sort of services can this be adapted for?

It is designed for a wide range of B2B services needing a straightforward agreement. Two of the main limitations of the document are as follows: use of the template in relation to more specialist (or specially regulated) services will require more adaptation; and, the document does not include an IPR clause, so if the services involve the production and licensing/assignment of IPR this will need to be added.

Does the precedent have a clause covering the supply of services at the client's offices?

Yes. A short-form premises clause is included, stipulating (optionally) that: (a) the customer will grant access to the premises; (b) the customer will be responsible for health and safety at the premises, and will inform the supplier of applicable rules; (c) the customer will maintain the premises in good order and in compliance with applicable law; and (d) the customer will maintain public liability insurance.

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